We stay at the San Lorenzo location I was trying to avoid the line back to El Paso after my surgery, we make reservation for one suite and they give us a single room, we ask what happened and they say, that's a suite, man I know how a suite looks like, they end up giving us the suite , the keys where not programmed and we have to go back to the front desk, using the stairs again, the elevator takes forever.
She has the status of a 'folk heroine' in Brazil.